Our primary objective in conducting research and analysis is to support decision makers with results and recommendations they can use as a basis for action. We employ a multidisciplinary team approach to address disparate stakeholders’ perspectives. We also come to problems from a systems thinking perspective, integrating policy, economic, technical, operational, and other factors.
Consistent with our original charter and the future needs of DHS, we continually enhance our core capabilities in business enterprise, workforce, policy, operations, program, and threat and risk analysis.
Operations analysis enhances both effectiveness and efficiency by identifying what does and does not work and specific areas for improvement. Our skills and competencies include: